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How To Contact Us:
“Please read the Frequently Asked Questions pages for
answers to most common questions people have about
the Pet Porte Smart Flap.”
Thinking of ordering but have a question first? Please ask a question on our Facebook Fan page or on Twitter. We check for new questions and respond every day.
If your question is not answered please call us on 01332 647729. Outside the UK please call +44 1332 647729. Calls are charged at standard network rates.
If you need to check on the status of an order please call us on the phone number you will find on the confirmation email that we sent to you at the time of ordering.
If you have received the cat flap and have any questions about installing it, programming in your cats, or other operating questions please call the technical support number – you will find the phone number in the manual supplied with the cat flap.
You can also write to:
James Winsoar,
Customer Services Director,
Microchip Cat Flaps Ltd,
Ground Floor,
Gothic House,
Barker Gate,
Nottingham
NG1 1JU,
United Kingdom.
